Frequently Asked Questions

We offer 24/7 customer support via email and chat for all plans. Professional and Enterprise customers also get priority support with faster response times. Enterprise customers receive a dedicated account manager and can schedule regular check-ins. We also provide extensive documentation, video tutorials, and a community forum.

Yes! We offer comprehensive training resources including live webinars, on-demand video courses, detailed documentation, and interactive tutorials. Enterprise customers can schedule custom training sessions tailored to their team's specific needs and use cases.

We offer flexible pricing plans to suit different business needs: Starter (for small businesses), Professional (for growing companies), and Enterprise (for large organizations). Each plan includes different feature sets and usage limits. Contact our sales team for detailed pricing information tailored to your requirements.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers. All payments are processed securely through industry-standard encryption.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges or credits accordingly. There are no long-term contracts or cancellation fees.

Absolutely! Our Enterprise plan includes access to our AI consulting team who can help develop custom models tailored to your specific business needs. We work closely with you to understand your requirements and deliver solutions that drive real business value.

Security is our top priority. We use enterprise-grade encryption  for data at rest and in transit, maintain SOC 2 Type II compliance, and conduct regular security audits. Your data is stored in secure, redundant data centers with 99.9% uptime guarantee. We never share your data with third parties.

We offer seamless integrations with popular business tools including CRM systems (Salesforce, HubSpot), communication platforms (Slack, Microsoft Teams), project management tools (Asana, Trello), and many more. We also provide a robust API for custom integrations.  We provide ongoing support through multiple channels, regular product updates, and continuous optimization recommendations.

Sholair offers a range of web design services including website design and development, responsive design, e-commerce design, and website maintenance services.

At Sholair, we take a proactive approach to cybersecurity. We use the latest cybersecurity tools and technologies to protect your business from cyber threats. We also conduct regular security audits and risk assessments to identify potential vulnerabilities and implement measures to mitigate them.

Sholair has years of experience in software development, with a team of skilled developers who have expertise in a range of programming languages and platforms. We have worked with clients in various industries, providing custom software solutions that meet their unique business needs.